0861 787 250 is the betting company’s telephone number, while its number in the WhatsApp app is +27 60 671 6982
One of the few missing things in Betway South Africa is a complete and perfect customer support service, although in this betting page you can find several guides as to the main process on the platform – such as registration, document uploading, deposits, betting activity and withdrawals. These guides can be read from the Get Started category that is placed in the website footer section and two lines below on the same page location you are going to find a link called Contact Us. By pressing on it you can get some additional info as to the available ways to reach the betting company’s customer support team.
This same page has a contact form, too. In this form you need to fill in the following fields:
- Mobile phone number
- E-mail address
- Subject topic – A question about a cancelled bet, A question about the betslip, A question about the odds, A question about deposits, A question about the withdrawals, A question about your password, A question regarding your profile, Basic information or an inquiry for additional info as to the bookie’s bonuses
- Query – In this window you need to type in your question and once you send it, you can expect an answer on the e-mail address or mobile phone number you have provided.
Besides this contact form on this same page you will see several telephone numbers and e-mail addresses published. Use them to directly reach the customer support team.
Support@betway.co.za is the main e-mail address for customer support service and for questions regarding your account verification you can also send a message to this e-mail: FICA@betway.co.za
We end the list of available communications methods in Betway South Africa with a presentation of probably the most practical one. We mean the live chat which is available via several buttons located on different places in the betting page, as well as in the application.
Information about Betway South Africa
Betway is a world gambling operator that was established back in 2006 year and in 2016 year the company announced its intention to open a betting house for the market in South Africa. The division for South Africa was done and ready within the next, 2017 year.
The gambling company has a license from Western Cape Gambling and Racing Board thanks to which it has the legal right to operate among the entire country.
The specially tailored version for our country is operated by the company Raging River Trading (Pty) LTD and it’s a part from the South-African responsible gambling foundation.
The betting house is available in many other markets in Africa in general, as well as in the entire globe. The South-African division includes sport betting and lottery games this company has developed in a really fine way. Yet, currently, the casino games are not available and do not present a part from the platform.