PlayBet Company, as well as the homonymous website for betting provides one of the fastest withdrawal systems in South Africa, as well as an interesting lottery with mysterious prizes that takes place every single week in the bookie’s page and all of its physical betting departments across the country.
This bookmaker, though, has its own weak points, too – for instance, the fact that there is an endless number of pages with richer contents of products especially when it comes to live betting, as well as the issue that the platforms for betting via computers and smartphones are not just old-fashioned, but also too hard to be liked by the aesthetic lovers.
If you read this review till the end you will find quite more information and curious facts about this small South African betting system.
To register in this bookmaker you on mandatory need to own a valid SA ID number. However, it is not on mandatory to stay in South Africa in order to join this bookie. Yet, please, have in mind that there are several countries from which you are not going to be able to make a registration in PlayBet. They are listed in the registration page and in this same page besides your SA ID number you will also have to fill in your e-mail address, your telephone number, physical address and two names. The betting house also requires a comparatively small amount of personal data to provide in order to open an official account in it, which is a fact that turns the entire registration into a very fast process.
Transactions in PlayBet
The list with the options for a deposit and a withdrawal in this betting operator is very short and we can say that it isn’t a strong point in comparison to the shortness of the previous things we have discussed above. The good news is that the transactions are yet completed as fast as possible.
Thus, for instance, while a withdrawal to bank account from the other bookies we know usually takes nearly 3-4 days, here in PlayBet you can expect your money within the same day.
The credit cards and the bank transfers are the two payment methods for a deposit in PlayBet. With both of them you are going to have your money sent to your account balance in several minutes, but, if you send money to PlayBet from a bank department that is different from the following banks – Nedbank, Standard Bank, ABSA or FNB – a delay is very possible.
It is also very important to mention that if you make a deposit and then, require a withdrawal before playing the entire deposit amount of money, you are going to be charged with 5% fee over your withdrawal amount. Excluding this requirement there are no fees over the transactions made from or to this bookie, which is by the way, based in Johannesburg.
What can we place a bet on in PlayBet?
Although in the menu at the left side of your screen you will see an impressively long list with sport types, the truth is that it is expected from any today’s bookie to provide markets on quite more matches. To say it briefly – PlayBet offers many sport disciplines, but quite few matches from each of them.
The worst situation is in the live betting category where several times less matches are offered even in comparison to the offers made by the least South African bookmakers.
In the pre-match betting category, on the other side, we have another problem and it’s the fact that there’s no way for the customers to see all the markets per one single match at one page. When you enter the page of a certain championship, you need to at first select from the drop down menu the market with the odds you want to meet (this problem, though, does not occur in the live betting category).
However, we have nothing to criticize as to the odds in this betting house. The odds here are quite high and it is very often when they are the highest for the entire country especially when it comes to markets with very small chances for a win (for example, the market for the outsider’s win in a football match).
This betting operator’s offer for lottery and number games are also quite fine.
Does PlayBet offer any bonuses?
If you choose PlayBet for your bookmaker, it would be definitely not because of its promotions. However, the bookie has one offer to provide and it is worth it to be checked out, too. This promotion is a form of a lottery with a surprise (a gift). The lottery takes place every Monday and there’s always one prize for the online customers and one for the customers who visit the bookie’s physical departments.
The requirement to participate in this lottery is to place at least one bet for at least R 50 at any of the markets in horse racing section. Then, it is on mandatory for you to follow the company’s profile in the social webs it has joined, because these are the places where the winners in the lottery are going to be announced.
Mobile betting in PlayBet
Here is how to place a bet in this bookmaker via smartphone or other type of a mobile smart device. You need to perform the following two steps:
- 1. Type the bookmaker’s address your smart device browser
- 2. As the website software is too old-fashioned, it is not going to detect the type of your device. Due to this reason it will at first load the desktop website version for you. To open the version that is compatible to your smart device, simply press on the button called Mobile that is located in the top central side of the page.
The mobile version, as well as the desktop website hasn’t been modified since their establishment which was back in 2011 year. So it’s hard to believe that you are going to appreciate their designs.
As a conclusion, we would say that, though, the mobile version does its work, but there’s no doubt that the customer experience it offers is far away from the best thing we can actually expect.
PlayBet contact details
Customer support service
We would surprise to find a live chat in such an old-fashioned website. Of course, such an option isn’t available here, so you will have to use the other old, but gold communication methods: the e-mail and a telephone call.
The company’s telephone number is available in the top side of the page and when you press on it you are going to see the telephone numbers for the regional departments and the different e-mail addresses (Please, note that the bookie has specially tailored teams for promotions, account management, FICA terms and conditions, as well as one team for common customer support services. In addition to this, each of these teams has their own e-mail address to write to).