So, you’ve decided to join the party at Lucky Fish – lekker choice, bru! Whether you’re a seasoned punter or brand-new to the turf, this straightforward guide will walk you through the registration process, making it a breeze from hitting “Register” all the way through FICA approval. No boring corporate-speak here—just simple, local-flavoured guidance to get you set up in no time.
Getting Started: Hit that “Register” Button
No sneaky scroll hunting—just spot the bright Register (or sometimes labelled “Join”) button on the Lucky Fish homepage and click it. That single click kicks off your journey to placing bets on horses, sport, and more.
Important Reminder: You must be 18 years or older. If you’re underage, you’ll have to wait—no shortcuts.
Are You a South African Citizen?
Lucky Fish needs to know right away where you come from:
- Click Yes if you have a South African ID.
- Click No if you’re an international punter.
That choice changes which fields pop up next.
Filling in Your ID or Passport Details
If You’re South African:
- ID Number – Pop in your 13‑digit RSA ID exactly as it appears.
- Cell Phone – Enter the number you always carry on you (we’ll use this for OTPs and quick contact).
- First Name and Surname – Must match your ID, letter for letter.
If You’re Not South African:
- Passport Number – Your passport is your ticket in.
- Passport Expiry (Day/Month/Year)* – Three drop‑downs, so choose carefully.
- Gender (Radio Buttons): Female or Male.
- Cell Phone – Same as above.
- Date of Birth (Day/Month/Year) – Must match your passport.
- First Name and Surname – Exactly as on your passport.
- Country of Origin – Select or type the country that issued your passport.
Tip: Any field marked with an asterisk * is required. Don’t leave blanks—otherwise, you’ll be stuck at the next step.
Oops, “ID Number Already in Use”?
If you click Submit and a red error pops up saying your ID or passport is already registered, no stress:
- Double‑check your number for typos.
- If it’s still flagged as “in use,” ring the Lucky Fish helpline on 087 365 0651 or shoot an email to helpline@luckyfish.co.za.
- They’ll sort out duplicate accounts or merge your old Punter’s ID.
Banking Details—Your Withdrawal Lifeline
Once your identity info is accepted, you’ll land on the “Banking Details” page. These details are crucial when you ask Lucky Fish to send winnings back into your pocket:
- Account Holder Name – Must match your bank account.
- Bank Name – Choose from the dropdown list of SA banks.
- Branch Code – Six digits, no spaces.
- Account Number – Double‑check before you click Next.
Remember: This is where your winnings will land. Mistakes equal delays.
On to the finishing stretch:
- Referral Source: Select whether you found Lucky Fish via Google, Facebook, a mate’s tip-off, etc.
- Maximum Daily Deposit Limit:
- You choose any number (e.g., 500, 1000).
- Don’t add “R” or commas—just plain digits.
- This is only a guideline, not a hard cap on your spending, but it helps you stay in control.
- Terms & Conditions:
- Read them properly!
- Tick the box to agree. Without it, registration won’t complete.
Click Next one last time, and—boom—your online account is born.
FICA Self Service: Fast-Track Your Verification
In South Africa, the law requires you to verify your identity before you wager real cash. Lucky Fish’s Self Service portal makes it a breeze:
Choose Your Device:
- Mobile: Snap photos of your ID/passport and proof of address, or upload existing images.
- Desktop: Browse to select saved scans or PDF copies.
What You’ll Need to Upload:
- SA Citizens:
Front and back of your RSA ID.
Proof of address (e.g., utility bill or bank statement, not older than 3 months). - Non‑SA Citizens:
Passport photo page plus any visa or residency permit.
Proof of address (same rules as above).
Image Quality:
- Make sure every detail is crystal-clear—no shadows, no blur.
- If it’s hard to read, the system may reject it, and you’ll have to re-upload.
Enter Your Details to Start:
- ID Number / Account Number / Cellphone Number – Whichever you used to register.
- Click Next to upload documents.
Once you’ve submitted everything, the team reviews your files. Approval usually takes a few hours, sometimes by the next business day. Lucky Fish will ping you by SMS or email when you’re fully verified.
Need a Helping Hand?
Stuck at any stage? Don’t sweat it. Reach out:
- Phone: 087 365 0651
- Email: helpline@luckyfish.co.za
Whether it’s a stubborn error code, a missing field, or FICA frustration, real people are waiting to assist.
Final Words
There you have it: from that first click on Register, through verifying your details with FICA, to setting your own deposit limit—Lucky Fish registration is straightforward when you know the ropes. Now get in there, back your favourites, and remember to play responsibly.